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General Questions

Please reach us at cameroncollins@projectdetailky.com if you cannot find an answer to your question.

We proudly serve Louisville, Shepherdsville, Mount Washington, Bardstown, Elizabethtown, Jeffersontown, Middletown, St. Matthews, Prospect, and Southern Indiana. If your location isn’t listed, contact us—we may still be able to help.


Yes. We are a fully mobile service and come directly to your home, office, apartment, dealership, or business.


Most services require access to water and electricity. If unavailable, let us know and we’ll discuss available options.


Yes. Project Detail L.L.C. is fully licensed and insured for your peace of mind.


Appointments can be scheduled online, by phone, email, or through our social media pages.


We accept major credit cards, debit cards, cash, and approved business payment methods.


Some services or larger commercial jobs may require a deposit at the time of booking.


We ask for at least 24 hours’ notice for cancellations or rescheduling whenever possible. Please see Refund & Cancellation for all terms.


Exterior services may need to be rescheduled due to weather. Interior detailing can often still be completed.


Auto Detailing Questions

Each package varies, but services may include:

  • Hand wash
  • Wheel cleaning
  • Tire dressing
  • Interior vacuum
  • Interior wipe down
  • Glass cleaning
  • Carpet shampoo
  • Leather cleaning and conditioning
  • Wax or paint protection


Most customers benefit from professional detailing every 3–4 months. Fleet vehicles and heavily used vehicles may benefit from monthly maintenance.


Light scratches and swirl marks can often be reduced through polishing. Deep scratches typically require paint correction or body repair.


Yes. Pet hair removal is available and may require an additional charge depending on severity.


Most stains can be greatly improved or completely removed, although some permanent stains may remain.


Yes, engine bay cleaning is available as an add-on service.


Yes, using safe cleaning methods designed to protect the adhesive beneath the fabric.


Yes. We offer odor removal services for smoke, food, pets, mildew, and other odors.


Yes. We service all vehicle sizes including cars, SUVs, trucks, vans, and commercial vehicles.


Fleet Washing Questions

Fleet washing is the routine cleaning of commercial vehicles to maintain a professional appearance and protect your investment.


We service:

  • Rental car companies
  • Delivery fleets
  • Utility companies
  • Construction companies
  • Government vehicles
  • Commercial trucking
  • Service vehicles
  • Municipal fleets


Many fleets are washed weekly, bi-weekly, or monthly depending on usage and company standards.


Yes. We offer flexible scheduling, including evenings and weekends when available.


Absolutely. We customize maintenance plans around your business needs.


Yes. We offer scheduled maintenance agreements for businesses of all sizes.


Yes. Regular washing removes dirt, salt, road grime, and contaminants that can damage paint and reduce vehicle life.


Yes. We have the equipment and scheduling flexibility to handle fleets of various sizes.


Interior cleaning can be added as part of a customized maintenance program.


Yes. We can help monitor inventory levels, restock products, and simplify chemical management for qualifying fleet accounts.


House Washing Questions

Soft washing is a low-pressure cleaning method that safely removes algae, mold, mildew, dirt, and bacteria using specialized cleaning solutions.


Soft washing cleans deeper while using low pressure, reducing the risk of damage to siding, stucco, painted surfaces, and roofing materials.


We clean:

  • Vinyl siding
  • Brick
  • Stucco
  • Painted wood
  • Gutters
  • Soffits
  • Fascia
  • Fences
  • Decks
  • Driveways
  • Sidewalks


No. When performed correctly, soft washing is one of the safest methods available.


Most homes remain clean for 12–24 months depending on the surrounding environment.


Yes. Our cleaning process is designed to be effective while using industry-approved methods.


Yes. We take precautions to minimize impact on surrounding landscaping during the cleaning process.


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