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Privacy Policy

Effective Date: July 16, 2026

Project Detail L.L.C. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, communicate with us, or otherwise interact with our business.


By using our website or services, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Service address
  • Billing address
  • Vehicle information (when applicable)
  • Property information (for residential or commercial cleaning services)
  • Payment information
  • Appointment requests
  • Messages submitted through contact forms
  • Photos you send us for quotes
  • Reviews, testimonials, and survey responses

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website
  • Website usage data through cookies and analytics tools


How We Use Your Information

We use your information to:

  • Schedule appointments
  • Provide estimates and quotes
  • Perform requested services
  • Process payments
  • Send invoices and receipts
  • Communicate regarding appointments
  • Respond to customer service requests
  • Improve our website and services
  • Personalize your experience
  • Detect fraud and enhance security
  • Comply with legal obligations
  • Send promotional emails, newsletters, special offers, and service reminders (you may opt out at any time)


SMS Communications

If you provide your mobile phone number, you consent to receive text messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Estimate notifications
  • Customer support
  • Promotional offers (only if you have opted in)

Message and data rates may apply depending on your wireless carrier.

You may opt out of promotional text messages at any time by replying STOP. After opting out, you will no longer receive marketing messages, although we may still send service-related communications when necessary.


Email Communications

If you subscribe to our mailing list or provide your email address, we may send:

  • Appointment confirmations
  • Service reminders
  • Promotions
  • Seasonal discounts
  • Company news
  • Customer satisfaction surveys

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.


Online Payments

When you make a payment through our website, payments are processed by secure third-party payment processors. Project Detail L.L.C. does not store your complete credit card or debit card information on our servers.

Payment processors maintain their own privacy and security practices.


Cookies and Tracking Technologies

Our website may use:

  • Cookies
  • Web beacons
  • Pixels
  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel
  • Similar tracking technologies

These technologies help us:

  • Understand website traffic
  • Improve user experience
  • Measure advertising effectiveness
  • Deliver relevant advertisements
  • Remember your preferences

You may disable cookies through your browser settings; however, some website features may not function properly.


Advertising and Remarketing

We may use Google Ads, Meta (Facebook and Instagram), and other advertising platforms to show relevant advertisements to users who have visited our website or interacted with our business.

These platforms may use cookies or similar technologies to personalize advertisements based on your browsing activity.


Information Sharing

We do not sell your personal information.

We may share information only with trusted third parties that help us operate our business, including:

  • Payment processors
  • Scheduling software providers
  • Customer relationship management (CRM) platforms
  • Website hosting providers
  • Email marketing providers
  • SMS messaging providers
  • Analytics providers
  • Advertising partners
  • Professional advisors
  • Government authorities when required by law

These providers are permitted to use your information only to perform services on our behalf.


Reviews and Testimonials

If you submit a review or testimonial, we may display your name, comments, and before-and-after photos (with your permission where appropriate) on our website or social media.


Photo and Video Content

During the performance of our services, we may photograph or record vehicles or properties for documentation, quality assurance, training, or marketing purposes.

We will not intentionally publish personally identifying information such as license plates, addresses, or individuals without appropriate permission, except where required by law.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.


Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce agreements


Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of your information (subject to applicable legal requirements)
  • Object to certain processing
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.


Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.


Children’s Privacy

Our services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page. The Effective Date at the top of this policy will indicate the most recent revision.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Project Detail L.L.C.

Email: cameron.m.collins@gmail.com

Website: www.projectdetailky.com

Business Phone: (502) 299-5892

Louisville, Kentucky

Copyright © 2026 Project Detail KY - All Rights Reserved.

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