Terms & Conditions

TERMS & CONDITIONS

Project Detail L.L.C.

Effective Date: July 17, 2026

Welcome to Project Detail L.L.C. By booking an appointment, requesting an estimate, purchasing services, or using our website, you agree to these Terms & Conditions.

1. Services

Project Detail L.L.C. provides professional:

• Auto Detailing
• Fleet Washing
• House Washing
• Soft Washing
• Pressure Washing
• Commercial Exterior Cleaning
• Other related cleaning services

All services are performed using professional products, equipment, and industry-standard practices.

2. Estimates

All estimates are provided based on the information available at the time.

Final pricing may change due to:

• Vehicle size
• Property size
• Excessive dirt
• Pet hair
• Mold
• Oxidation
• Heavy staining
• Paint condition
• Accessibility
• Additional requested services

Customers will always be notified before any additional charges are applied.

3. Appointment Requirements

Customers agree to:

• Provide accurate information.
• Ensure vehicles or properties are accessible.
• Remove all personal belongings before detailing.
• Provide access to water and/or electricity if required.
• Secure all pets.
• Unlock gates or restricted access areas if necessary.

Delays caused by inaccessible vehicles or properties may result in additional charges.

4. Payment

Payment is due immediately upon completion of services unless otherwise agreed to in writing by Project Detail L.L.C.

Accepted payment methods include:

• Cash
• Credit/Debit Cards
• Electronic Payments

Returned or declined payments may incur additional fees.

Unpaid invoices may be sent to collections. Customers are responsible for all collection costs, reasonable attorney’s fees, and court costs permitted by law.

5. Deposits

Certain services may require a non-refundable deposit.

Deposits reserve appointment times and may be forfeited if the appointment is canceled outside the cancellation policy or if the customer fails to appear.

6. Cancellation & Rescheduling

Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment.

Late cancellations may result in:

• Deposit forfeiture
• Cancellation fees
• Restrictions on future bookings

Project Detail L.L.C. reserves the right to reschedule appointments due to weather, equipment failure, unsafe conditions, employee illness, or other unforeseen circumstances.

7. Weather Policy

Exterior services are weather dependent.

Project Detail L.L.C. may postpone or reschedule services due to rain, snow, lightning, high winds, freezing temperatures, or any other unsafe working conditions.

8. Satisfaction Guarantee

Customer satisfaction is important to Project Detail L.L.C.

If you are dissatisfied with your service, you must notify Project Detail L.L.C. within 24 hours of service completion.

Project Detail L.L.C. reserves the right to inspect the work and re-perform the affected service before any refund or adjustment is considered.

Refunds are issued solely at the discretion of Project Detail L.L.C.

9. Existing Damage

Project Detail L.L.C. is not responsible for pre-existing damage, including but not limited to:

• Paint chips
• Scratches
• Rust
• Oxidized paint
• Loose trim
• Loose emblems
• Torn upholstery
• Cracked dashboards
• Damaged leather
• Broken buttons
• Mechanical defects
• Electrical issues
• Previous repairs

Cleaning may reveal damage or defects that existed before service.

10. Vehicle Contents

Customers are responsible for removing all valuable items, including but not limited to:

• Firearms
• Cash
• Jewelry
• Electronics
• Medications
• Important documents

Project Detail L.L.C. is not responsible for lost, stolen, or damaged personal belongings left inside a vehicle.

11. Interior Cleaning Risks

Some stains, odors, pet hair, mold, smoke damage, dye transfer, and biological contamination may be permanent or impossible to remove completely.

Results vary based on the condition of the vehicle and materials.

12. Pressure Washing & House Washing

Exterior cleaning may expose existing issues, including:

• Loose paint
• Oxidized siding
• Rotten wood
• Loose caulking
• Existing water intrusion
• Cracked concrete
• Damaged mortar
• Aging building materials

Project Detail L.L.C. is not responsible for damage caused by pre-existing deterioration or improperly maintained surfaces.

13. Soft Washing

Soft washing utilizes low-pressure cleaning methods and professional cleaning solutions.

Customers acknowledge that mold, mildew, algae, and organic growth may return over time due to environmental conditions.

14. Fleet Washing

Fleet customers are responsible for ensuring:

• Vehicles are available during scheduled service.
• Vehicles are unlocked if interior services are requested.
• Drivers remove all personal belongings.

Project Detail L.L.C. is not responsible for delays caused by unavailable vehicles.

15. Property Access

Customers authorize Project Detail L.L.C. to enter the property for the purpose of completing scheduled services.

Customers confirm they have legal authority to authorize the requested work.

16. Cleaning Products

Project Detail L.L.C. uses professional-grade cleaning products according to manufacturer recommendations.

Customers must disclose any delicate surfaces, specialty coatings, fresh paint, or other conditions that may require special care.

17. Photography

Unless otherwise requested in writing before service begins, Project Detail L.L.C. may photograph vehicles or properties before, during, and after service for quality control and marketing purposes.

Photographs may be used on the company’s website, social media pages, advertisements, and promotional materials.

18. Limitation of Liability

To the fullest extent permitted by law, Project Detail L.L.C. shall not be liable for:

• Incidental damages
• Consequential damages
• Lost profits
• Business interruption
• Hidden defects
• Weather-related delays
• Manufacturer defects
• Missed appointments caused by circumstances beyond our control

The maximum liability of Project Detail L.L.C. shall not exceed the amount paid for the specific service provided.

19. Right to Refuse Service

Project Detail L.L.C. reserves the right to refuse or discontinue service if:

• Working conditions are unsafe.
• Aggressive animals are present.
• Harassment or threatening behavior occurs.
• Illegal activity is observed.
• Hazardous materials or biohazards are present.

20. Warranty Disclaimer

Unless specifically provided in writing, Project Detail L.L.C. makes no guarantees regarding:

• Longevity of cleaning results
• Future staining
• Future mold or algae growth
• Paint correction permanence
• Ceramic coating lifespan due to improper maintenance

21. Intellectual Property

All logos, photographs, graphics, website content, marketing materials, and branding associated with Project Detail L.L.C. remain the exclusive property of Project Detail L.L.C. and may not be copied, reproduced, or distributed without prior written consent.

22. Governing Law

These Terms & Conditions shall be governed by the laws of the Commonwealth of Kentucky.

Any legal disputes shall be resolved in the appropriate courts located within the Commonwealth of Kentucky.

23. Changes to These Terms

Project Detail L.L.C. reserves the right to modify these Terms & Conditions at any time without prior notice.

The most current version will be posted on the company’s website.

24. Contact Information

Project Detail L.L.C.

Email: cameroncollins@projectdetailky.com

Website: www.projectdetailky.com

Phone (502) 299-5892

Customer Agreement

By scheduling, purchasing, or receiving services from Project Detail L.L.C., you acknowledge that you have read, understood, and agree to these Terms & Conditions.